Privacy Policy

Providing your Personal Data

Your privacy is very important to us. By providing your personal data for example; your name, e-mail address and telephone number via the sign-up forms on our website, you agree to us contacting you with regard to the information you have provided.

Some of our sign-up forms on our website also include a check box asking for your permission to add you to our mailing list for marketing purposes. This is an opt-in only mailing list and your personal data will be used solely by us (and all such emails include a link for opting-out if you wish to do so after you have signed up).

How your Personal Data is used

We will use the data you have provided us with via our website to:

  • communicate with you, for example: we will use contact details such as email address or phone number when answering enquiries made via our sign-up forms to discuss subscriptions and/or our free trial services
  • monitor website trends, for example: we use Google Analytics to help us aggregate traffic so we can monitor how the website is being used
  • operate our business more effectively, for example: we will ask for feedback and use this to help improve our service to you and the products we offer you

Processing your Personal Data

The "General Data Protection Regulation" (GDPR) is the legislation for defining your rights over our processing of your personal information. In order for reNEWS to comply with GDPR we need to declare what reasons we have for processing your personal data; reNEWS operate on the basis of consent:

  • when sending our free newsletters (you won't get sent a free newsletter unless you have explicitly opted into receive it)
  • when communicating with you for legitimate interest (e.g. when responding to your enquiry or having a specific product which is of relevant to your business).

How Long We Keep Personal Data

Personal data will be stored indefinitely on our secure electronic database when you trade with Renews Limited via subscribing or advertising. This data will only be accessible to reNEWS Administration and Sales personnel.  You have the right to control your data and you can withdraw consent to our data processing at any time. You also have the right to access your data - via requesting a copy of the personal data we have about you.

Information Collection and Use

Renews Limited is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others. Renews Limited collects information from our users at several different points on our website.

Log Files

We use IP addresses to analyse trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Security

This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line.

We do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, billing or customer services) are granted access to personally identifiable information.

Supplementation of Information

Renews Limited does not share any information we receive from this website will any third party sources.

Email Marketing

Your email address is used to only send you information that you have requested. As part of your use of our email marketing software, Renews email marketing allows you to elect to receive, or not receive, certain information from Renews Limited. Renews Limited adheres strictly to permission-based email policy. Renews Limited will not send you unsolicited email information, commercial offers or advertisements unless you have requested this. Renews Limited will not sell, rent, or loan our contact lists or our customer’s contact lists (including customer data) to any outside firms. All emails that you have requested will have an option to unsubscribe. Unsubscribe requests are fulfilled within minutes and no further communications will be sent to users who have stated that they do not wish to receive the specified information

Notification of Changes

If we decide to change our privacy policy, we will post those changes on this page so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

Cookies

Like many major websites, the Website may use "cookies" which store some information on computers accessing the Website. Cookies may be used by us for a variety of purposes. For example, we may use cookies to recognise a computer which has previously visited this Website and customise the Website according to previous preferences and site behaviour. Cookies may also be used to manage security and store information about the type of browser being used. With most Internet browsers, users can erase cookies from their computer's hard drive, block all cookies, or receive a warning before a cookie is stored. However, some parts of this Website may not function fully for users that disallow cookies. Further information on deleting or controlling cookies is available at www.aboutcookies.org

To contact Renews Limited with a data protection query regarding the processing of your personal data, please email dan@renews.biz or write to Chief Data Officer,  Renews Limited, St George's House, St George's Street, Winchester SO23 8BG

You also have the right to lodge a complaint about our processing with the UK’s Information Commissioner’s Office (ICO) on https://ico.org.uk/concerns.

 

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